Privacy Policy
Effective Date: January 7, 2025
Important Notice: LeadFlow Manager's services are currently available only to users in the United States and Canada. By using our Service, you confirm that you are accessing it from one of these jurisdictions.
LeadFlow Manager ("Company," "we," "us," or "our") provides this Privacy Policy to explain our practices regarding your information. By using our platform, services, and products (collectively, the "Service"), you expressly consent to the practices described in this Privacy Policy.
If you do not agree with any part of this Privacy Policy, you must not use our Service. This policy may be updated at any time without prior notice.
1. Information We Collect
a. Essential Information You Provide
- Account Information: Name, email address, and business contact details
- Payment Information: Processed through third-party providers (we never store complete payment details)
b. Automatically Collected Information
- Usage Data: IP address, browser type, device information, and interaction with our Service
- Cookies: Essential cookies for Service functionality and optional analytics cookies (which you can decline)
2. How We Use Your Information
We limit our use of your information to:
- Providing and maintaining the Service
- Processing your transactions
- Responding to your requests and inquiries
- Meeting legal and regulatory requirements
Canadian Users Notice: In compliance with PIPEDA, we collect and use personal information only for purposes that a reasonable person would consider appropriate. You may withdraw consent for non-essential data collection at any time.
3. Information Sharing and Disclosure
We do not sell your personal information. We share your information only in these limited circumstances:
- Essential Service Providers: Payment processors, hosting providers, and email service providers who are contractually bound to protect your data
- Legal Requirements: When required by valid legal process or to protect our rights
- Business Transfers: In connection with a corporate transaction (you will be notified via email)
4. Security
While we implement reasonable security measures to protect your information, no Internet transmission or electronic storage is completely secure. We cannot guarantee absolute security of your data.
In the event of a data breach that affects your personal information, we will notify you in accordance with applicable law.
5. Data Retention and Deletion
We retain your data for the minimum time necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time, subject to:
- Legal retention requirements
- Ongoing contractual obligations
- Technical limitations
6. Your Rights
As a user in the United States or Canada, you have the right to:
- Access your personal information
- Request corrections to your data
- Request deletion of your account
- Opt-out of non-essential communications
To exercise these rights, email us at [email protected]. We will respond within 30 days.
7. Limitation of Liability
To the maximum extent permitted by law, LeadFlow Manager shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
- Your use or inability to use the Service
- Any unauthorized access to or use of our servers
- Any interruption or cessation of transmission to or from the Service
8. Contact Us
For privacy-related matters:
Email: [email protected]
Response Time: Within 30 days for privacy-related inquiries