For any field service or sales SMB, disorganized job tracking is a direct path to lost revenue and unhappy clients. Juggling verbal requests, scattered notes, and inconsistent invoices creates operational chaos. The right work orders template brings clarity, professionalism, and control to your operations, ensuring every job is documented from initial request to final sign-off. It provides a clear record of labour, materials, and costs, eliminating disputes and streamlining payments.

This guide gets straight to the point, eliminating the guesswork by showcasing 12 of the best digital and physical work order template sources. We've categorised each option to help you find the perfect fit for your team’s unique workflow, whether you're managing a door-to-door sales team, an HVAC crew, or an IT service business. Each entry includes screenshots, direct links, and a practical analysis of its best use cases and limitations.

Think of this as your central hub for optimising how you manage and document client work. While we focus specifically on work orders here, it's just one piece of the operational puzzle. For a broader perspective on leveraging templates across your business, consult this ultimate guide to business documentation templates to streamline all your processes.

1. Jobber

Jobber offers a streamlined, browser-based tool for creating a professional work orders template completely free of charge. Its main advantage is its simplicity and speed; users can generate a customised PDF in minutes without needing to sign up or provide payment details. This makes it an excellent starting point for new businesses or field technicians needing a quick, on-the-spot solution.

The generator allows for essential customisation, including adding your company logo, client information, job details, and itemised lines for labour and materials. Once filled out, you can generate a clean, printable PDF with one click. While the template design itself isn't highly customisable, its professional layout is more than suitable for most service-based small and mid-sized businesses (SMBs). The tool is a natural gateway to Jobber’s full field service management software, but it functions perfectly as a standalone resource.

Key Details & Assessment

• Best For: Home service businesses, SMBs, and individual technicians needing a fast, no-cost work order solution.
• Pricing: The template generator is 100% free. Advanced features require a paid Jobber subscription.
• Access: https://www.getjobber.com/free-tools/work-order-template/
• Pros: Genuinely free with no sign-up, incredibly user-friendly interface, quick PDF generation.
• Cons: Limited design customisation; lacks advanced features like automated scheduling or invoicing without a paid plan.

2. Smartsheet

Smartsheet offers a comprehensive library of over 15 downloadable work orders template files, catering to a wide range of industries including IT, maintenance, and cleaning services. Unlike single-template generators, its key advantage is the sheer variety available in familiar formats like Excel and PDF. This allows businesses to find a layout that closely matches their specific workflow, whether it's for equipment repair or creative services. The templates are immediately accessible for download without any sign-up requirements.

Each template provides a well-organized structure for detailing labour, materials, taxes, and authorization signatures. While the downloadable files are static, they serve as a perfect starting point for standardizing operations. For businesses seeking more dynamic capabilities, these templates can be integrated into the Smartsheet platform itself. This allows teams to transition from static documents to a live, collaborative work management system with automation, though this requires a paid licence. The platform also provides excellent documentation and examples to guide users.

Key Details & Assessment

• Best For: Businesses needing industry-specific templates and those already using or considering the Smartsheet ecosystem.
• Pricing: The templates are 100% free to download. Using the live Smartsheet platform requires a paid subscription.
• Access: https://www.smartsheet.com/free-work-order-templates
• Pros: Broad selection of industry-specific templates, available in both Excel and PDF, easy to download and adapt.
• Cons: Downloaded templates are static files; advanced features like automation are locked behind a paid Smartsheet licence.

3. Jotform

Jotform provides a powerful, form-based approach to creating a digital work orders template. Instead of a static document, it offers dozens of interactive, web-based forms that can be customised with a drag-and-drop builder. This makes Jotform ideal for businesses that want to digitise the entire work order request and approval process, allowing clients or internal teams to submit requests online from any device.

The platform excels at functionality, enabling features like e-signatures for authorisation, file uploads for attaching photos or documents, and even payment integrations. Once a form is submitted, it can automatically generate a professional PDF copy and route the information to other apps like Google Drive or Slack. While the free plan is generous, businesses with high submission volumes will need to consider a paid plan to remove limits and Jotform branding.

Key Details & Assessment

• Best For: Companies wanting to create a digital submission and approval workflow, not just a static template.
• Pricing: Free plan available with limits (100 monthly submissions, 5 forms). Paid plans offer higher limits and more features.
• Access: https://www.jotform.com/form-templates/work-order-form
• Pros: Highly customisable with a no-code builder, excellent for capturing digital requests, integrates with many third-party apps.
• Cons: The free tier has submission and storage limits; removing branding and accessing advanced widgets requires a paid subscription.

4. ProjectManager

ProjectManager provides a free, downloadable work orders template in an Excel format, catering to businesses comfortable with spreadsheet-based management. Its primary strength lies in its familiar, easy-to-edit layout that includes pre-built formulas for calculating labour and material costs, taxes, and totals. This makes it an ideal choice for project-based teams or SMBs needing a straightforward, printable document without the complexity of a software subscription.

The template is well-organised, featuring dedicated sections for job descriptions, due dates, authorised signatures, and a detailed breakdown of expenses. It comes with clear instructions and examples, lowering the learning curve for staff. While it excels in simplicity and customisation, its reliance on a manual spreadsheet format means it lacks the automation and real-time tracking found in dedicated software. This template is often used alongside other documents, such as those detailed in this guide to progress report templates, to provide a complete project overview.

Key Details & Assessment

• Best For: Small to mid-sized project teams, contractors, and businesses that prefer using traditional spreadsheets for job management.
• Pricing: The Excel template is 100% free to download and use.
• Access: https://www.projectmanager.com/templates/work-order-template
• Pros: Genuinely free download, highly customisable within Excel, and includes helpful pre-built formulas for cost calculation.
• Cons: Spreadsheets can become cumbersome and difficult to track at scale; requires manual data entry and lacks automation.

5. SuperCMMS

SuperCMMS provides a highly practical work orders template built on Google Docs, offering a simple and familiar editing experience. Its primary advantage is its seamless integration with Google Workspace; users can make a copy of the template directly to their own Drive and start customising it immediately without any sign-up. This approach is ideal for small maintenance teams or businesses that already rely on Google's suite of tools for their daily operations.

The template includes all essential fields, such as work order ID, requester details, assignee, urgency level, and cost breakdowns. Because it's a Google Doc, customisation is straightforward, allowing for easy addition of company logos, brand colours, and specific fields. It is designed to pair with SuperCMMS’s free maintenance software, which supports up to three users, creating a pathway to a more organised system. This combination is especially effective when looking to graduate from basic templates to a CRM for field service.

Key Details & Assessment

• Best For: Small maintenance teams and businesses heavily invested in the Google Workspace ecosystem.
• Pricing: The Google Docs template is completely free to copy and use.
• Access: https://supercmms.com/work-order-template
• Pros: Instantly accessible via Google Docs, highly familiar interface, no registration required to use the template.
• Cons: Design customisation is limited by Google Docs' capabilities; lacks the advanced features of dedicated software.

6. Fleetio

Fleetio offers a specialised Google Sheets work orders template designed specifically for vehicle and equipment maintenance. Its main advantage is its focus on the needs of fleet managers, automotive shops, and maintenance crews, providing dedicated fields for logging parts, labour, and specific service instructions. The template is free to access and use; you just need to provide an email to receive the link.

Because it’s built in Google Sheets, the template is highly collaborative and easy to duplicate for different jobs or vehicles. Fleetio enhances the user experience by including a video walkthrough, which clearly explains how to use the sheet’s features effectively. This guidance is invaluable for teams less familiar with spreadsheet functions. While its niche focus is a strength, it may require significant customisation for businesses outside of equipment or vehicle servicing.

Key Details & Assessment

• Best For: Fleet managers, automotive repair shops, and maintenance teams managing vehicle or equipment assets.
• Pricing: The Google Sheets template is completely free. Fleetio’s full software is a paid subscription.
• Access: https://marketing.fleetio.com/tools/work-order-template
• Pros: Highly relevant for vehicle/equipment maintenance, built for collaboration in Google Sheets, includes a helpful video guide.
• Cons: Very niche focus may not suit other service industries; requires manual data entry and calculations.

7. Template.net

Template.net stands out for its sheer volume and variety, offering a massive library of downloadable work orders template options. Unlike single-purpose generators, this platform provides templates in multiple formats, including Google Docs, Word, and Excel, catering to businesses that prefer familiar, editable documents over web-based tools. It is an excellent resource for organisations wanting a specific layout for industries like construction, IT services, or vehicle maintenance.

The primary advantage is the immediate access to pre-designed, printable forms that can be customised offline. While many templates are free, a significant portion of the more specialised or polished designs are locked behind a Pro subscription. This model allows users to sample the quality before committing. For teams that value having a foundational document that aligns with their existing office software, Template.net provides a flexible and comprehensive starting point. It offers a much deeper collection than many other free resources, making it a valuable destination for diverse template needs, much like those found in strategic planning. You can explore more about how structured templates aid business organisation with these strategy plan template downloads.

Key Details & Assessment

• Best For: Businesses needing industry-specific templates in common file formats like Word, Google Docs, or Excel.
• Pricing: A mix of free templates are available; full access requires a Pro subscription.
• Access: https://www.template.net/editable/work-order-google-docs
• Pros: Huge selection across various industries, multiple file formats available for easy editing, many free options.
• Cons: The best and most professional designs often require a paid Pro subscription; quality can vary between templates.

8. Amazon.ca

For businesses that prefer a classic, physical approach, Amazon.ca offers a vast selection of carbonless work orders template books. This option is ideal for field technicians who need durable, on-the-go solutions without relying on digital devices. Brands like TOPS and Adams provide pre-printed, multi-part forms that create instant copies for the client, the office, and field staff, ensuring everyone has a record of the work performed and authorised.

The primary advantage of sourcing these from Amazon.ca is the sheer variety, quick Prime shipping, and access to user reviews. You can find 2-part and 3-part books in various sizes, with many sellers offering customisation options like adding your company logo and sequential numbering. While you trade digital convenience for tangible reliability, these physical books are an excellent, straightforward solution for many service-based operations that value simplicity and hard-copy documentation in their workflow.

Key Details & Assessment

• Best For: Tradespeople, mobile repair services, and businesses needing reliable, physical work order copies without digital dependencies.
• Pricing: Varies by product, typically ranging from 15 to 50 per book or pack.
• Access: https://www.amazon.ca/Tops-Carbonless-Inches-3-Part-TOP3868/dp/B0012V6ZVE
• Pros: Wide variety of formats and sellers, convenient and fast shipping with Prime, user reviews help gauge product quality.
• Cons: Not a digital solution; quality can vary significantly between different brands and sellers.

9. Staples.ca

For businesses that prefer a physical, carbon-copy approach, Staples.ca offers a reliable source for traditional work orders template books. Instead of a digital download, this option provides tangible, multi-part carbonless pads from brands like Adams. This solution is ideal for technicians in the field who may lack consistent device access or for companies requiring physical signatures and duplicates for their records.

The primary advantage of sourcing from Staples.ca is its dependability for Canadian businesses, offering reliable shipping, in-store returns, and even bilingual (English/French) forms to meet national standards. These pre-printed books come numbered and typically in 2-part or 3-part sets, ensuring every party receives a copy. While it lacks the customisation of digital tools, it excels in providing a durable, off-the-shelf solution that integrates seamlessly into established paper-based workflows. Staples also offers business accounts and AutoRestock programs, simplifying recurring purchases for essential supplies.

Key Details & Assessment

• Best For: Canadian service businesses, field teams requiring physical copies, and companies with established paper-based accounting systems.
• Pricing: Varies by product; typically sold in books of 50-100 sets.
• Access: https://www.staples.com/adams-2-part-carbonless-work-orders-8-375-x-10-4375-50-sets-book-dc8100/product_196139
• Pros: Reliable Canadian shipping and returns, bilingual options available, no tech required in the field.
• Cons: No digital customisation; selection can vary by store location and online stock levels.

10. Blueline (Canada)

For businesses that prefer a physical, pen-and-paper approach, Blueline offers professional carbonless business forms, including purchase and sales order books that serve perfectly as a tangible work orders template. This Canadian brand specialises in high-quality, durable pads designed for field use. The key benefit is the multi-part carbonless copy system (available in 2- or 3-part sets), which creates instant duplicates for the client, the office, and the technician, ensuring clear record-keeping and accountability on the job site.

These compact books are built for portability and durability, easily fitting into a vehicle or tool bag. Each set is sequentially numbered, which is crucial for maintaining an audit trail and organising jobs chronologically. While not a digital template, Blueline provides a reliable, old-school solution that requires no batteries or internet connection, making it ideal for remote job sites or technicians who are less tech-savvy. The forms are professionally laid out, providing clear sections for customer details, work descriptions, and costs, though users must select the layout that best matches their specific work order needs.

Key Details & Assessment

• Best For: Canadian field service businesses, tradespeople, and technicians who require durable, physical copies of work orders with built-in duplicates.
• Pricing: Varies by product and quantity; typically sold in pads or books. Available from office supply retailers and directly online.
• Access: https://blueline.com/products/purchase-orders-book-1
• Pros: Professional, durable carbonless forms; numbered sets support a clear audit trail; no reliance on technology or power.